Last updated: March 26, 2026
By accessing or using SendChops, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access or use our service.
These Terms apply to all users of the SendChops platform, including customers, stores, and delivery partners. Your use of our service constitutes your acceptance of these Terms and our Privacy Policy.
SendChops is a platform that enables users to order food from stores and have it delivered to recipients, with the ability to pay from anywhere in the world. We facilitate connections between customers, stores, and delivery services.
We act as an intermediary and are not responsible for the quality, safety, or delivery of food items. We do not prepare, package, or deliver food ourselves. Stores are responsible for food preparation, packaging, and compliance with food safety regulations.
To use certain features of our service, you must register for an account. You agree to:
You must be at least 18 years old to create an account and use our service. By creating an account, you represent and warrant that you meet this age requirement.
We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
When you place an order through SendChops:
Payment must be made at the time of order placement. We accept various payment methods, including credit cards, debit cards, and other payment methods as specified on our platform. All payments are processed securely through third-party payment processors.
You are responsible for ensuring that your payment information is accurate and that you have sufficient funds or credit available to complete the transaction.
Prices displayed on our platform include applicable taxes and fees, unless otherwise stated. Final prices may vary based on the store's pricing, delivery fees, and applicable taxes. We reserve the right to modify prices at any time.
Refund and cancellation policies vary by store and are subject to their individual policies. We will process refunds in accordance with the restaurant's policy and applicable law. Refunds may take 5-10 business days to process.
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by stores, delivery partners, weather conditions, or other factors beyond our control.
You are responsible for providing accurate delivery addresses. We are not liable for orders delivered to incorrect addresses due to inaccurate information provided by you.
You agree not to:
The SendChops platform, including its design, text, graphics, logos, and software, is the property of SendChops or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use our intellectual property without our prior written consent.
We strive to provide a reliable service, but we do not guarantee that the service will be available at all times or free from errors, interruptions, or defects. The service is provided "as is" and "as available."
We are not responsible for the quality, freshness, or safety of food prepared by stores. Stores are solely responsible for food preparation, packaging, and compliance with food safety regulations.
To the maximum extent permitted by law, SendChops and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the service.
Our total liability for any claims arising from or related to the service shall not exceed the amount you paid to us in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless SendChops, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
Our service may contain links to third-party websites or services that are not owned or controlled by SendChops. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.
You acknowledge and agree that SendChops shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party services.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SendChops operates, without regard to its conflict of law provisions.
In the event of any dispute arising from or relating to these Terms or the service, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, you agree to resolve the dispute through binding arbitration or as otherwise agreed upon.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be replaced with a valid, enforceable provision that most closely matches the intent of the original provision.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SendChops regarding the use of our service and supersede all prior agreements and understandings.
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: SendChops Legal Team